CPW Reviews Info for Customers

A lot of concerned customers attended the Laurens Commission of Public Works February meeting, expressing concern for high utility bills from January. An unusually long period of very cold temperatures had resulted in high utility bills. The Commission had follow-up discussion about the issue at their March meeting last evening.

General Manager John Young advised the board that everyone who had appeared at the February meeting had been sent a personal invitation to attend one of two workshops held March 8th. The CPW 101 workshop was scheduled to be held twice on the 8th to accommodate people with different work schedules.

Young told the commissioners that CPW employees prepared a 27-page power-point presentation and a hand-out to help customers understand how they are billed. He said the presentation began with a history and organizational overview, then described the billing process, and ways customers can more efficiently use power in their homes. He explained, “We scheduled two CPW 101 workshops for interested customers on March 8. One at 10AM and one at 6PM.” He said that due to lack of participation, the 6 PM program was cancelled. Young said only one customer had signed up for the evening session. He added, “We met with the customer who did sign up in the office and resolved her issues and she was very appreciative and said that she learned a lot.”

John Young indicated the CPW also held an energy presentation for Seniors at The Ridge, which had a better showing of approximately 15 to 20 people in attendance. He said these folks seemed to be very happy with the presentation.